Frequently Asked Questions (FAQ)

What’s your deposit policy?

We hold $50 damage deposit refundable if no damage of any kind.

Can I book via HomeAway, VRBO, AirBNB?

Yes!  Please go to one of the major vacation rental booking sites showing our listing: HomeAway (p4675022), VRBO ;(4675022ha) or AirBnB (21111077). Plug in your arrival and departure dates and check that our Rock Castle meets your property requirements. Then check the price which can vary with season and sale promotions.

Can I contact you directly?

Yes. Contact us via E-mail: owner@rockcastledala.com or  (512) 970-3231.

What should I do if I run into a problem with an appliance or other equipment?

If you think it is probably just “operator error” then first look for info in the “Booked” link. No luck? Call us then.

How far to tubing on the Guadalupe? How far to Schlitterbahn, how far to New Brunfels,  how far to San Marcos Outlet Malls, how far to a boat launch, how far to a marina with rentals? San Antonio Riverwalk?

New Braunfels & Schlitterbahn: 21 miles.

San Marcus Outlet Malls: 25 miles.

Boat launch:  0.75 miles;

Crane Mills Marina: 9.7 miles, Canyon Lake Marina;

Guadalupe tubing: 4.2 miles;

San Antonio River Walk: 44 Miles;

UT Austin: 61 miles.

Preston Memorial Library,

Lakeside Golf,

Canyon Lake Dam, CVS, Brookshires, HEB, Walmart, USPS, Ace Hardware, Lowes, Wildflour Dining, various dining places.